Pet Dwelling

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Tips

HOW QR CODE TAG WORKS FOR PET OWNER:
In the event one loses a pet, the person who finds your lost pet scans your pet's tag and will see any emergency contact info you've provided and they'll be able to contact you to return your missing pet. You receive an INSTANT EMAIL NOTIFICATION of when and where someone scanned your pet's QR tag. In some cases, the finder will also contact Pet Dwelling for assistance. So it is crucial for you to activate your tag to link your pet profile. In 2022, Pet Dwelling helped over 200 lost pets reunite with their owners.

HOW TO CREATE MULTIPLE PROFILES:
1. Create Account to create first pet profile.
2. Go to the ‘Pets+’ tab from the top menu to click Add New Pet to create additional pet profiles.
3. Click on the ‘Pets+’ tab to view and manage all your pets.

HOW TO EDIT PROFILE:
To editing the profile. First, log in to your account. Then, go to your pet's profile by tapping on your pet's picture from the top menu. You can update the profile picture by tap the Camera icon on the profile image, edit name, description, owner info, "About Me" or any other sections by Tap the (Pencil) icon to make changes. To save, simply tap anywhere else on the page.

HOW TO ACTIVATE TAG AND SCAN WITH YOUR PHONE (iOS, ANDROID):
By scanning with photo app on smartphone/tablet:
1. Log in and go to the pet profile page, scan the QR code on the tag to get to the activation page.
2. Enter the activation code and click activate. If you’re not logged in, click activate for your existing account and log in to the pet’s profile.
3. To activate for another pet, go to Pets+ tab to switch to another pet profile.

Activate your tag from your smartphone or tablet:
1. Log in to your account and tap on your pet's picture from the Pets+ tab.
2. Scroll down until you see “Activate New Tag” red bar and tap.
3. Enter the codes found on the tag and click “Activate”. The tag is now activated.
4. To activate for another pet, switch to another pet profile from the ‘Pets’ tab. Repeat Step 2 & 3 for more.

HOW TO UPDATE YOUR SCAN LOCATION:
Once you point your phone’s camera at the QR code, you should see a pop-up notification prompt to go to the webpage of the QR code. Tap on it to open the link to your pet's profile and Allow Sharing Location when prompted. if you don't have your location service on, it might result in inaccurate location due to privacy law. We suggest you always have your location service on when you are testing your scanned location. You can do the following to turn On your share location service.

For iOS:
1. Turn on your "Location Service", "Share My Location".
2. Select "While Using the App" in ALLOW LOCATION ACCESS for your default browser, Enable your "Precise Location" for specific location.
3. "Share your Location" with Google Maps while using.

For Android:
1. Turn on “Location” on your phone: Setting > Location > On.
2. Enable “Location Services” for improved accuracy: Setting > Location > Location services > enable all accuracy options

Starting with iOS 11, the Camera app can also scan QR codes, and, in our opinion, it provides the most inaccurate location due to the privacy laws.

If the location function doesn’t work on your phone's Camera app, then you can download one of these QR code scanning apps.
NOTE: FREE VERSION WILL CONTAIN ADS. MAKE SURE YOU DON’T MISTAKENLY SUBSCRIBE TO A PAID SCAN APP!
Android app: Kaspersky QR Scanner
IOS app: QR Code Reader & QR Scanner (by MixerBox)
Android & iOS: NeoReader QR & Barcode Scanner. QR Code Reader ϟ/QR Reader for Android (by Tap media)

If you need further assistance, please submit your support request on PD support page: https://www.petdwelling.com/contact