Pet Dwelling

Where pets come first!

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Tips

Create Account And Activate Tag
On Mobile:
1. Scan the QR code provided with your Pet Dwelling ID tag.
2. Follow the on-screen prompts to sign up and create a pet profile.
3. Activate your tag by linking it to your pet's profile during the sign-up process.
4. Once the sign-up process is complete, your pet's information will be linked to the QR tag, and the tag will be ready to use.

Create Account and Additional Profiles On Desktop:
1. Create Account to create your first pet profile.
2. To create additional pet profiles, Go to the ‘Pets+’ tab from the top menu to click "Add New Pet" to create more profiles.
3. To view and manage all of your pets, click on the 'Pets+' tab. From here, you can access all of your pet profiles and make any necessary changes or updates.

HOW TO EDIT PROFILE:
1. Log in to your account.
2. Go to your pet's profile by tapping on your pet's picture from the top menu.
3. To update your profile picture, simply tap the camera icon on the profile image and follow the provided prompts below.
4. To edit other profile details such as name, description, owner info, "About Me," or any other sections, tap the pencil icon to make changes.
5. Once you have made the necessary changes, tap anywhere else on the page to save your edits.

ACTIVATING TAG:
Activating and scanning your Pet Dwelling QR ID tag using your smartphone or tablet on both iOS and Android devices:
1. Scan the QR code on the tag using your smartphone or tablet's photo app.
2. Follow the prompts to activate the tag and link it to your pet's profile.
3. If you have multiple pets with their own profiles, you can activate the tag for each pet by scanning the corresponding tag and selecting the pet profile from the dropdown menu.

Manually activating your Pet Dwelling QR ID tag from your desktop or mobile device:
On Desktop:
1. Log in to your Pet Dwelling account.
2. Go to the ‘Pets+’ tab and select the pet profile that you want to activate the tag for by clicking on the pet's picture.
3. Look for the “Activate New Tag” red bar on the upper right of the pet's profile page and click on it.
4. Enter the codes found on the tag and click “Activate”. The tag is now activated.
5. To activate the tag for another pet, switch to another pet profile from the ‘Pets+’ tab and repeat steps 2-4.

On Mobile:
1. Log in to your Pet Dwelling account on your mobile device.
2. Go to the ‘Pets+’ tab and select the pet profile that you want to activate the tag for by tapping on the pet's picture.
3. Look for the “Activate New Tag” red bar on the upper right of the pet's profile page and tap on it.
4. Enter the codes found on the tag and tap “Activate”. The tag is now activated.
5. To activate the tag for another pet, switch to another pet profile from the ‘Pets+’ tab and repeat steps 2-4.

HOW TO UPDATE YOUR SCAN LOCATION:
When scanning the QR code with your phone's camera, allow sharing location when prompted to ensure accurate location tracking. If you don't have your location service turned on, it may result in a deviated location due to privacy laws. To turn on location services, follow these steps:

For iOS:
1. Turn on "Location Service" and "Share My Location" in your phone settings.
2. Select "While Using the App" in the "ALLOW LOCATION ACCESS" settings for your default browser(s) (Safari, Chrome, Firefox), and enable "Precise Location" for specific locations.
3. "Share your Location" with Google Maps while using.

For Android:
1. Turn on "Location" in your phone settings: Settings > Location > On.
2. Enable "Location Services" for improved accuracy: Settings > Location > Location services > enable all accuracy options.

To scan QR codes, you can use the Camera app on iOS 11 and later versions, but it may provide inaccurate location due to privacy laws. Another option is to use NeoReader QR & Barcode Scanner or QR Code Reader ϟ/QR Reader for Android (by Tap media) which are available for both Android and iOS. Be careful not to subscribe to any paid app if you only need a free version. If you need further assistance, you can submit a support request on the support page at https://www.petdwelling.com/contact.