We may collect information that you provide when you create a Pet Dwelling account, create or update a pet profile, purchase a product or service, contact customer support, or otherwise use Pet Dwelling.

This information may include:

• Name
• Email address
• Phone number
• Mailing or shipping address
• Account and profile information
• Pet information and photos
• Veterinary, medical or emergency information you choose to add
• Documents or records you choose to upload
• Purchase and transaction information
• Communications with Pet Dwelling Support

You choose what information to add to your pet's digital profile and are responsible for keeping that information accurate and current.

When you visit or use Pet Dwelling, certain technical information may be collected automatically. This may include your IP address, browser type, device information, cookies, pages visited and other information related to your use of our website and services.

When a Pet Dwelling QR code or NFC tag is accessed, information related to that interaction may also be recorded, including the date and time of the scan or access.

Location information may be available when the person scanning or accessing the tag allows location sharing through their device or browser. Location availability and accuracy depend on the user's device, browser and location settings.

Pet Dwelling QR tags are not GPS trackers and do not continuously track a pet's location.

Pet Dwelling may use information to:

• Create and maintain your account and pet profiles
• Activate and manage Pet Dwelling products
• Provide QR and NFC pet identification services
• Help connect pet owners and people who find their pets
• Send scan alerts and other service notifications
• Process purchases and provide customer support
• Maintain and improve our website, products and services
• Protect our users, accounts and systems from fraud, abuse or unauthorized activity
• Communicate important information about your account or Pet Dwelling services
• Comply with applicable legal obligations

Pet Dwelling gives account holders control over the visibility of information contained in their pet profiles.

Depending on the available profile settings, information may be made publicly visible, visible when the pet's tag is scanned, or kept private.

Because pet profiles are designed to help a finder contact the pet owner, information you choose to make visible may be viewed by people who access your pet's profile.

Please review your profile and privacy settings carefully and only make information visible that you are comfortable sharing.

Pet Dwelling does not sell or rent your personal information.

We may share information when reasonably necessary to operate Pet Dwelling and provide services you request, including with service providers that assist us with functions such as website hosting, communications, payment processing, order fulfillment and other business operations.

We may also disclose information when:

• Required by law, subpoena, court order or other legal process
• Necessary to protect the rights, property or safety of Pet Dwelling, our users or others
• Necessary to investigate suspected fraud, abuse, security threats or violations of our terms
• Required as part of a merger, acquisition, financing, sale or transfer of all or part of the Pet Dwelling business

Service providers are permitted to use information only as necessary to perform services on our behalf, subject to their applicable agreements and legal obligations.

Pet Dwelling may use cookies and similar technologies to operate our website, remember preferences, understand how visitors use our services and improve the user experience.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the operation or functionality of some Pet Dwelling services.

You can review and update your Pet Dwelling account and pet profile information by signing in to your account.

You may unsubscribe from promotional email communications by following the unsubscribe instructions included in those messages.

Pet Dwelling may continue to send necessary service-related communications, including account notifications, scan alerts, security notices, purchase information and important updates relating to services you use.

You may request deletion of your Pet Dwelling account and associated information.

Certain information may be retained when reasonably necessary for legal, security, fraud prevention, transaction recordkeeping, dispute resolution or other legitimate business purposes.

Information that must be retained may remain in backup or archived systems for a period of time before being deleted through normal system processes.

Pet Dwelling services are intended to be used by pet owners and other authorized account holders.

Children under 13 should not create a Pet Dwelling account or provide personal information without the involvement and consent of a parent or legal guardian.

If we become aware that personal information from a child under 13 has been collected without appropriate parental authorization, please contact Pet Dwelling Support so the matter can be reviewed.

Pet Dwelling uses reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse or alteration.

No website, online service or method of electronic transmission can guarantee absolute security. Users should protect their account credentials and notify Pet Dwelling if they believe their account has been accessed without authorization.

Pet Dwelling may use third-party service providers to support certain features and business operations. These services may have their own privacy policies and practices.

Pet Dwelling is not responsible for the privacy practices of independent third-party websites or services that are not controlled by Pet Dwelling.

Pet Dwelling may update this Privacy Policy as our products, services or legal requirements change.

When material changes are made, we may provide notice through the Pet Dwelling website, by email, or through another appropriate method.

We encourage users to review this Privacy Policy periodically.