Pet Dwelling

Where Pets Are Loved!

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Warranty

Pet Dwelling Product Policies

30-Day Money-Back Guarantee

  • Enjoy a 30-day money-back guarantee from the date of purchase on all products and services.
  • Proof of purchase is required for refunds or returns.
  • Refunds apply only to items purchased directly from Pet Dwelling.
  • Shipping and handling fees are non-refundable.

1-Year Minimum Limited Warranty (Standard Coverage)

  • Covers manufacturing defects for minimum 1 year from the date of purchase.
  • To request a replacement or exchange, return the defective product or submit a clear photo.
  • Does not cover damage from chewing, scratching, loss, misuse, or abuse.

Premium Member Full Warranty

  • Premium Members receive complete coverage, including protection against accidental damage, chewing, scratching, loss, and normal wear.
  • Simply Request a replacement — no questions asked.