Warranty and Exchange:
Pet Dwelling offers a 30-day money-back guarantee from the date of purchase for all PD products. Proof of purchase is required for any refunds and returns. Refunds and exchanges are accepted for products purchased from any Pet Dwelling sites or marketplaces. Shipping and handling charges are non-refundable.
Pet Dwelling products carry a 1-year free replacement guarantee against product defects. Return the defect product to Pet Dwelling or submit an image of the defect item for exchange or replacement. Any physical damage including biting and scratching, misuse or abuse of the products will not warrant by Pet Dwelling.